The journey of multiplex which was started in 1997 with inauguration of first multiplex Priya Village Roadshow (PVR) Saket in New Delhi is currently at crossroads roughly a dozen players have entered in the business in small or big way. New players are trying to enter this sector and the existing players are busy expanding their horizons. The multiplex has gone beyond the metros to redefine entertainment in Tier 1 and 2 cities like Lucknow, Indore, Nasik, Aurangabad, Kanpur, Amritsar. The good news is at present roughly 70 percent of the total box office collections in the country come from non metros.
Understanding Multiplex Business
In last few years, strong economic growth, fall in interest rates, increase in real estate price, and increase in consumption levels, are constantly fueling multiplex boom in India. Moreover, multiplex operators are attracting movie enthusiasts, by combining movie viewing with food courts, branded food and apparel outlets and gaming that provided high quality viewing experience.
The multiplexes are often characterized by a good ambience, comfortable seating, air-conditioning, modern infrastructure. The multiplex has various halls with different seating capacities ranging between 200 to 500. This allowed the Multiplex operator to choose a theater depending upon the movie’s potential which help them utilize higher capacity utilization. Multiplex also help utilize show timing based on the screening duration, the number of shows could be maximized. Moreover, depending on the movie’s performance, the exhibitors had the option of moving it to theatres with different seating capacities and show timing. The multiple movie options also offer moviegoers the opportunity to see the movie of their choice.
Multiplexes offer several economic like better occupancy ratio, greater number of shows. They make more revenues in the first week of release by showing movie on more screens and reduces the number of shows with decreasing demand. The other multiplex advantage comes out of sharing facilities such as the basic amenities, F&B and manpower.
The multiplex model was built around a primary anchor – movies, though the revenue flow also happens through several income-generating channels other than box-office collections. The other revenue generation channels are food and beverage, product launch rentals and various other promotions by companies. In the recent past luxury multiplexes have come up with new experiences like partying in the theaters while the movie is running.
Multiplex owners, try and increase their income and reduce the expenses to increase their profitability. On the one hand the primary sources of multiplex income are: Patron’s spending viz. ticket sale, F&B, and parking, Advertisement Income, Management fee and Revenue sharing. On the other hand the prominent components of expenses are: Cost incurred for the working of a multiplex are: Distributor Share, F&B Cost, Lease Rentals, Other Operating costs, and Entertainment Tax. The multiplex owners are working on different business models to increase their reach and profitability. Business models are:
Ownership Model: In the case of fully owned model the multiplex owner buys the land and constructs a multiplex or buys a part of a shopping mall and sets up the multiplex within. In the ownership model, capital cost is high but the multiplex operator benefits from escalating real-estate prices. This model works where lease rentals are very high and capital costs are low as the escalating realty prices could force higher rentals adding to fixed costs.
Leased property model: In Leased property model, an operator invests in only fit-outs and not in the whole property and pays a fixed rent to the mall owner. This model is more prominent in areas where mall development is slow but the property location is ideal for movie exhibition. In the lease model multiplex operator has mostly variable expenses but company shells out more money on rent, thus decrease profitability. Majority of the multiplexes are coming up in leased properties, they can expand at a faster rate with less capital requirement and break even faster.
Theater management model: In this model the multiplex operator provides management services to the third party operator. In this form of business both the parties work on revenues sharing or fixed fees for property management or a combination of both.
The Major Players
Multiplex, in India is witnessing unprecedented growth. A few big corporate house have already entered the business and others are planning to venture in the business through acquire existing players. However, industry experts rule out any consolidation in the industry. They believe market is still in the growth stage and there are enough opportunities for the existing players. In current scenario competition is heating up among the existing players. Adlabs, PVR, IOX, Fun, Fame , DT Cinema, Satyam Cineplexes have chalked out big expansion plans to increase the number of screens in the next few years to get better share of movie revenues.
PVR Limited is the oldest player in the multiplex business in India. Ajjay Bijli, Managing Director of PVR Limited, after bringing the multiplex concept to India, has created the largest multiplex chain in the country. The company currently operates 24 cinemas with 95 screens across 14 cities, and expects to have another 50 multiplexes operational by end of 2008. They are developing five multiplexes in association with Prestige Group at Bangalore, Kochi, Hyderabad and Mangalore.
PVR works across spectrum from PVR Premiere which is designed for the urban elite, with ticket prices ranging from Rs 150-750 to the PVR Talkies which is low-cost multiplex in towns such as Aurangabad and Latur, where tickets are priced at Rs 40. The various multiple formats that straddle across income segments enable them capitalise on increasing footfalls and revenue. What makes PVR special is that it has been profitable right since inception.
INOX (Indian Oxygen) Leisure Ltd was a diversification venture of the INOX Group, a 100% subsidiary of Gujarat Flurochemicals Ltd. INOX has 24 multiplexes with a total of 84 screens in 18 cities – Pune, Vadodara, Kolkata, Mumbai, Goa, Bangalore, Jaipur and others. They have plans to expand into other cities like Chennai, Hyderabad, etc. by the financial year 2008. Inox has one of the highest ticket prices per seat in the country and, yet, has one of the best occupancy rates in the industry. No wonder Inox is the most profitable player in multiplexes business.
Adlabs Films Limited is India’s leading motion picture processing laboratory, set up the country’s first IMAX Dome Theater in Mumbai. Adlabs has 163 screens spread over 61 cities in India besides an international network of 220 screens spread in the East, mid-West and some parts of the United States. They are actively looking at expanding its business in countries like the U.K, Australia Malaysia, Nepal, Mauritius, and Singapore.
Adlabs Cinemas has launched 6D cinema experience at Agra, which is designed to cutting-edge visual and audio effects allowing audience simultaneous experience of sight, smell, sound, touch and motion.
Fame a part of Shringar Group which runs single screens and multiplexes. Fame has 14 properties and 48 screens operational. It plans to take the total screen count to 75 by 2008. They have plans to have presence in 60 sites with 250 screens by financial year 2011.
Fun Multiplex has uniquely positioned their cinema properties as epicenters of new economy suburbs in each city. Fun Multiplex offers the finest entertainment experience provider, enabling superior cinema viewing and real time leisure experiences to its patrons by combining the best in technology, comfort, leisure and hospitality.
Fun Multiplex holds a leading position in the Indian multiplex market. It operates 53 cinema screens in 13 cities and sixteen locations – Ahmedabad, Mumbai, Chandigarh, Hyderabad, Guwahati, Delhi, Ghaziabad, Lucknow, Agra, Jaipur, Bangalore, Panipat and Gulbarga. The company was planning to construct 35 multiplexes with 140 screens and these were expected to begin operations by the financial year 2008. In addition, the company has planned to acquire additional screens and increase its screen count to 1500 by 2011.
Satyam Cineplexes, another popular chain, is part of the Superior Group. Satyam Cineplexes is planning to infuse around Rs 250 crore to set up 104 multiplexes across the country. The 104 screens planned by Satyam will be in cities like Indore, Ludhiana, Dehradun, Kolkata, Rohtak, among others. Satyam is targeting tier II cities in the country instead of having more screens in the metros. This is mainly because of the high real estate prices in the metros.
CineMax, the Kanakia Group theatre, is one of the largest exhibition theatre chains in India operating 19 multiplexes with 56 screens. CineMax has strong presence in Mumbai and they are planning to expand nationwide rapidly. CineMax offers premium services with recliner seats, massage chairs, any time tickets machines, luxurious and expensive interiors and the best of customer service. CineMax to enhance the customer experience started a call center hub at Mumbai called “Noline” to provide information about screenings at its theaters, enable telebookings, etc.
DT Cinemas, a wholly-owned subsidiary of the DLF Group, operates multiplexes in Delhi, Ludhiana and Jalandhar and Gurgaon. DLF planning to set up another 120 malls in different parts of the country, and DT Cinemas would be the chief attraction in most of these malls. Today DT Cinemas has seven operational multiplexes with 22 screen and they have plans to invest Rs 1,250 crore to open 500 screens in the next 4-5 five years. DT Cinemas has presence in NCR Ludhiana, Jalandhar and Chandigarh and apart from the north Indian cities, DT Cinemas also plans to set up multiplexes in Hyderabad, Chennai, Kochi, Bangalore, Mumbai, Pune, Ahmedabad, Goa and Kolkata.
Apart from the existing multiplex chain the industry veterans like Mukesh Ambani is also venturing in this sector. Mukesh Ambani’s Reliance Retail and Yashraj Films may float a 74:26 JV to set up multiplexes, run entertainment channels and produce content for television channels. The will use the upcoming malls of Reliance Retail nationwide to set up multiplexes. Wave cinemas, yet another multiplex chain promoted by the Chadha group, had multiplexes in Lucknow, Noida and Kaushambi has aggressive expansion plans.
Sustainability
Technology improvements are likely to be at the forefront in driving the growth of the Indian Film Industry into the future. Going Digital would be the mantra for s industry over the next two-three years. It will help multiplex deliver quality content to consumers at a faster pace and at a more economical price. Though multiplex has favorable environment for growth but there are a few negatives working against the growth of the multiplex industry in the country.
Entertainment Tax withdrawal is one of the biggest concerns for the multiplex industry as success of a multiplex business model in terms of financial viability hinges to a great extent on the entertainment tax exemptions being received by them. The other serious concern is risk of timely execution of planned projects. PVR, Fame, INOX, Adlabs in past have faced problem of delay in handover of the completed civic shell by the developer and delays in getting the necessary clearances from the government. The other big concern is movie piracy, which has reduced the theatrical window period. The movie piracy eats film industry revenue by almost 14%. This has encouraged the industry to reduce the theatrical window period and release the film faster on other movie viewing platforms like satellite, DVD. Moreover, Multiplex revenues are seasonal in nature as the production houses prefer to generally release big-budget films during the summer holidays or during the festive season to attract maximum umber of patrons to the cinema halls.
Conclusion
Multiplex, in India, is the new business model for the film exhibition industry. It is transforming movie viewing habits in India. It is set to take over a significant slice of the entertainment market of India. Today multiplexes constitute just 1% of the total number of cinema halls, and 4-5% of the total screens in India. The industry experts believe that it is beginning of the end of single screens in India as the multiplexes with certain advantages such as multi-screen potential, flexibility in operations, scope for other commercial viability will rule movie exhibition business in Indian.
Braj Mohan Chaturvedi 
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